Shipping policy
Shipping Policy
Thank you for choosing ELUSIV! We are committed to ensuring that your order is processed and shipped as quickly as possible. Please review our shipping policy below for important information about delivery times and procedures.
Order Confirmation:
Once your order has been processed and shipped, you will receive a confirmation email with tracking information to monitor your shipment's progress.
Processing Time:
All orders are processed and shipped within 1-3 business days from the time of purchase. Business days are Monday through Friday, excluding weekends and public holidays.
Delivery times vary depending on your location. Generally, you can expect to receive your order within 5-10 after processing.
If you encounter any issues with your shipment, such as delays or damage, please contact our customer service team at contactelusiv@gmail.com as soon as possible
Note:
ELUSIV is not responsible for any delays caused by the shipping carrier or for any issues related to the delivery address provided. Please ensure that your shipping information is accurate to avoid any delays.
Thank you for shopping with ELUSIV! We appreciate your business and are here to assist with any questions or concerns you may have regarding your order.